Overview
JaMaxwell provides 24/7 infrastructure management for federal systems with defined SLAs for uptime, response time, and resolution time. Services include patch management, backup and disaster recovery, network monitoring, performance optimization, and incident response. Our NOC operates under ITIL-aligned processes with ticketing, escalation, and change management workflows.
Department of Homeland Security IT Environment
DHS operates critical systems across CISA, TSA, CBP, ICE, FEMA, and the Secret Service. The department manages the federal .gov domain, operates the National Cybersecurity Protection System (NCPS), and runs the Continuous Diagnostics and Mitigation (CDM) program that serves all civilian agencies. DHS IT priorities include zero trust implementation under the CDM program, cloud migration, and securing critical infrastructure information systems.
Why JaMaxwell
- SBA-certified Woman-Owned Small Business (WOSB)
- Primary NAICS: 541513 (Computer Systems Design Services)
- Security-cleared staff with active federal engagements
- Headquartered in Fairfax, VA, 20 miles from the Pentagon
- Experience supporting Department of Homeland Security mission systems