Overview
JaMaxwell provides 24/7 infrastructure management for federal systems with defined SLAs for uptime, response time, and resolution time. Services include patch management, backup and disaster recovery, network monitoring, performance optimization, and incident response. Our NOC operates under ITIL-aligned processes with ticketing, escalation, and change management workflows.
Department of Health and Human Services IT Environment
HHS oversees CDC, FDA, NIH, CMS, and other agencies managing health data for hundreds of millions of Americans. CMS alone processes over $1 trillion in annual healthcare spending through Medicare and Medicaid systems. IT priorities include modernizing Marketplace and enrollment systems, securing health data under HIPAA, supporting public health surveillance platforms, and migrating legacy claims processing to cloud infrastructure.
Why JaMaxwell
- SBA-certified Woman-Owned Small Business (WOSB)
- Primary NAICS: 541513 (Computer Systems Design Services)
- Security-cleared staff with active federal engagements
- Headquartered in Fairfax, VA, 20 miles from the Pentagon
- Experience supporting Department of Health and Human Services mission systems